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Position Detail
Requisition/Job ID#:
FGS - Admin
Functional Area:
FGS - Madison
Employment Type:
Regular, Full Time
Madison, WI
Position Description
•Meet with clients: property owners and/or adjusters and inspect new projects to determine the scope of work based on assessment of damages
•Project Management: estimate preparation for fire, water & smoke restoration, contents cleaning and pack-out, deodorization & odor control using company estimating software system Xactimate
•Perform all estimating with the exception of TPA and Affiliated/WMC work to include the scope for work to be performed and the materials to be used on the project and deliver estimate to the insurance company
•Work with Project Coordinator to ensure the proper trades and pricing are selected to complete the project within budget
•Work closely with insurance companies, insurance adjusters, insurance brokers, insureds and all other parties involved in claims and establish a good rapport with all parties and determine appropriate plans to get the building back to pre-loss condition as quickly as possible
•Acquire Access and Authorization Form from the customer and collects the mortgage company information
•Create and submit all change orders and acquire approval from the insurance adjusters or customers
•Oversee the managing and closing of new business opportunities through leads and referrals generated by the business development team
•Effectively communicate and oversee the pass the baton process for the projects to the production team
•Maintain relationships to expand referral sources and geographic locations and ensure customer satisfaction and repeat referral business
•Actively participate in marketing events to include tradeshows, demos, charity events and other opportunities to network with industry professionals and referral sources
•Build and maintain strong, trustworthy relationships with our existing and new clients
•Lead the collection of customer payments due
Position Requirements
•Thorough knowledge of Xactimate, IICRC certification and standards acceptance
•Minimum of five years in general construction experience required
•Good human relations skills and the ability to work well with others
•Excellent oral and written communication skills
•Possess high attention to detail
•Proficient with PC systems and Microsoft Office software
•Ability to display professional behavior and dress as required by First General Services

Required Documents
Applicants will need to submit the following documents during the application process.
WMC & FGS are an Equal Opportunity Employer.

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